Modulus Solar, a division of Modulus Logistics (Pty) Ltd (https://www.moduluslogistics.com) (hereinafter referred to as “Modulus”) is committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully and transparently in compliance with the Protection of Personal Information Act No. 4 of 2013 (“Act”).
Who we are
Modulus is a Renewable Energy company specializing in renewable energy solutions, including project management; installations and manufacturing/distributing of solar energy solutions.
For the purposes of South African data protection legislation (which is, in the main, the Act), Modulus is a “responsible party” in respect of your personal information. This means that Modulus is responsible for deciding how it holds and uses your personal information. This includes ensuring that Modulus uses your personal information in compliance with applicable data protection legislation in South Africa.
Information Collected by Modulus
You may come across registration forms that require you to provide us with personal identifiable information (like your name, surname, email address, contact numbers, and postal or work address), and perhaps some additional information. “Personal information” includes information relating to an identifiable, living, natural person or an identifiable, existing juristic person. In essence, this is any information or data that can be used to identify you or that Modulus can identify you and which Modulus has in its possession and/or under its control. It does not include data where the identity has been de-identified data.
We will collect and process the following personal information:
- Information that you or someone acting on your behalf provides to us. This includes information about you that is given to us by filling in forms or by communicating with us, whether face-to-face, by phone, e-mail or otherwise.
- Information that we collect or generate about you when you purchase our products or when we otherwise interact or correspond with you.
- This information may include:
- Information about you, your transactions, financial information and relationship to others;
- Information for tax reporting (e.g. VAT);
- Information which is required for us to comply with our legal or regulatory obligations;
- Recordings of telephone calls and conversations between you and us – if we have a specific legal basis or are legally required to record conversations; and
- Information which we obtain from other sources: if we collect or receive your personal information in the context of the sale of products, we might receive information from third parties, other parties relevant to the products we are providing and others such as regulators and/or other authorities. This information could include your name, contact details, and other information relevant to the products that we are selling to our customers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Embedded content rfrom other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Modulus uses various technologies to collect and store information when you visit the Modulus website. We may, for example, collect information about the type of device you use to access our website, your IP address and your geographic location, the operating system and version, your browser type, the content you view and features you access on the website, the web pages and the search terms you enter in our website. For information about how Modulus uses Cookies and the choices you may have, you can access the Cookies Policy on our website, https://www.modulus-solar.com/cookie-policy-za/
How we use your personal information
Personal information may be processed by Modulus for the following reasons:
- To perform a contractual obligation in terms of a contract we have in place with you or a third-party to whom you are connected (including performing our obligations and exercising our rights);
- To provide products and services as requested by customers and consumers, including sending of marketing communications;
- To allow you to register and participate in promotions, special offers, loyalty programs, partner programs etc.;
- To concluding contracts and business transactions;
- To confirming, verifying and updating your details;
- To communicate with you in connection with your relationship with us and the products we provide to you;
- To notify you about any changes to our products and/or services;
- To conduct reference checks and/or conduct credit reference searches or verifications;
- To protecting safety, security, rights and freedoms of Modulus, its customers, consumers, business partners, and personnel;
- To detect and prevent fraud, crime, money laundering or other malpractice;
- To comply with legal requirements;
- To carry out processing in the context of the use of cookies and similar technologies;
- To investigate any complaints or queries you or a third-party to whom you are connected may have.
We will only use your personal information for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so, or, if required, seek your consent.
Please note that we may process your personal information without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
To whom we may disclose your personal information
Modulus may share your personal information with:
- Third parties contracted or mandated by Modulus, including service providers, contractors or agents, for the purposes listed above, for example sales and distribution partners, credit reference and fraud prevention agencies and outlet surveyors;
- Relevant authorities, to the extent required by law, regulation or court order, for example Modulus is under a duty to disclose personal information in order to comply with any legal or regulatory obligation; and
- Advisors and legal counsel in order to establish, exercise or defend Modulus’s rights, for example if Modulus needs to obtain external legal advice or provide personal information in connection with judicial proceedings.
Where personal information is disclosed to third parties, we will take steps to ensure that such personal information is accessed only by those persons who need to do so for the purposes described in this Notice, and that appropriate security measures are in place to protect your personal information in line with our policies.
We do not allow our third-party service providers, contractors or agents to use your personal information for their own purposes; we only permit them to process your personal information for specified purposes and in accordance with our instructions.
How we safeguard your personal information
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Your rights in relation to personal information
You have a number of legal rights in relation to the personal information that we hold about you.
These rights include:
- The right to access the personal information that we hold about you.
- The right to request that we rectify any of your personal information that we process in accordance with this Notice. The personal information that you may request us to rectify is personal information that is inaccurate, irrelevant, excessive, out of date, incomplete or misleading, or which was obtained unlawfully, or that we are no longer authorized to retain;
- The right to request that we destroy or delete any of your personal information that we have processed in accordance with this Notice, except for any information that Modulus is required to retain for legal purposes.
- The right to object on reasonable grounds, and the right to request that we restrict our processing of your personal information relating to your particular situation, unless the processing is required by law.
- The right to lodge a complaint with the Information Regulator in South Africa if you think that any of your rights have been infringed by us.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Changes to this Notice
Please note that we may amend this Notice from time to time. Please check our website periodically to inform yourself of any changes.
How to contact us
If you would like further information regarding this Notice, please address your questions, comments and/or requests to info@modulus-solar.com.